F.A.Q.
Supporting Subheading
Once a deposit has been placed on your puppy, or you have purchased your puppy in full, a contract will be sent over through text or email that you can sign and initial and send back over. No need for printing out or signing anything in person.
All puppies come with a health certificate, vaccinations, and deworming. Registration can be purchased with most of our full breed pups. A puppy gift bag is also sent with every puppy that includes food, treats, puppy pads, toys and more. Your puppy will also be microchipped.
All of our puppies are trained using puppy pads. In order for this to work in your home, you must follow the advice/tips we offer during transition.
Puppies generally take anywhere from six months to a year to become completely potty trained. This information will be provided if Requested.
Puppies can be purchased from our website by clicking on the puppy of your choice. We accept credit and debit cards for purchases.
We work with all kinds of payments and budgets. We generally give up to 14 weeks of age to make payments weekly, bi weekly or monthly. Deposits must be placed on the Puppy first and the remainder can be financed if needed.
We encourage you to be fully committed to the purchase of your pet. If you change your mind after your purchase, your puppy will be Relisted for sale on our website, with no refund, as we don’t not refund puppy sales.
In some circumstances we will charge a deposit to reserve your puppy. Deposits are non-refundable if you change your mind. The only time a deposit is refundable is if something happens to your puppy in our care that results in the death of your puppy. You would then be offered a full refund, or alternate puppy, whichever customer chooses. For website purchases, there are no refunds on puppy sales.
Our puppies are usually available for pick up between 8-12 weeks of age after a Florida health certificate has been issued by our veterinarian. Sometimes puppies might need additional treatments or medications which could delay pick up by several weeks but we do not know of this until your puppy goes in for the health certificate examination.
We offer delivery anywhere in the continental US. Delivery cost is based on round trip mileage. Prices are listed in our drop down menu on the homepage and are listed under Rockstar Animal Transport. Please be prepared to pay a deposit to reserve delivery and then the remaining shipping fee is paid upon departure of your puppy.
We here at The Yorkie Shack want to make sure the transition of your puppy from our home to yours is seamless, exciting and comfortable for you and your family. We are always a text or phone call away to help you decide on what foods to feed your furbaby, bedding and kennel options, grooming, puppy pad training and more. We are your life line for any challenges you might face even after you get your puppy home.
We recommend that you do your research before you buy a puppy. Feel free to check out our Facebook pages, our Google listing, and the many reviews that are given in regards to our kennel.